Chatbots are software applications designed to simulate human conversation through text or voice interactions. They use natural language processing (NLP) and artificial intelligence (AI) technologies to understand and respond to user queries in a conversational manner. Chatbots can be deployed on various platforms, including websites, messaging apps, and mobile applications.
There are two main types of chatbots: rule-based chatbots, which follow predefined scripts and respond to specific commands, and AI-driven chatbots, which use machine learning to understand context and provide more flexible, dynamic responses. Chatbots are commonly used for customer service, providing information, facilitating transactions, and offering personalized assistance.
By automating interactions, chatbots improve efficiency and user experience, enabling businesses to handle a large volume of inquiries without the need for human intervention. They can operate 24/7, making them a valuable tool for enhancing user engagement and satisfaction.
AI companionship can deeply affect users' emotional well-being, sometimes leading to harmful suggestions. The case of Al Nowatzki highlights the dangers of emotional attachment to chatbots, especially during sensitive interactions.…